Your CSRs Are Losing Bookings.
You Just Can't See It.
CallHawk analyzes every phone call with AI — so you know exactly who booked, who didn't, and why. No more guessing. No more listening to recordings.
Sound Familiar?
If you manage a team that takes phone calls, you already know these problems.
You spot-check 5 calls a week out of 500
And you already know you're only hearing the good ones. What about the other 495?
A CSR says the caller “wasn't interested”
But the real reason? They quoted the wrong price, forgot to ask for the booking, or put the customer on hold for 4 minutes.
Marketing says the ads are working, but bookings are flat
Are the leads bad? Or is the phone just not getting answered right?
You find out about a lost customer from a Google review
By then it's too late. CallHawk catches it while you can still call them back.
How It Works
Three steps. Ten minutes to set up. Insights from day one.
Connect Your Phone System
Link your RingCentral, BrightPattern, or other platform. Can take as little as 10 minutes.
AI Analyzes Every Call
Transcription, booking detection, CSR scoring, lost-sale reasons, and marketing attribution — automatically.
Get Actionable Insights
See dashboards, search any call, and know exactly what's happening — without listening to a single recording.
What You Get
Every call analyzed. Every insight surfaced. No extra work for your team.
Booking Analytics
Know your true booking rate. CallHawk identifies which calls were real booking opportunities, filters out wrong numbers and solicitors, and shows you exactly how many leads converted.
CSR Performance Coaching
See empathy scores, active listening ratings, and whether your CSRs asked for the booking. Get coaching insights for every rep without listening to a single call.
Lost Sale Detection
Every call that didn't book gets a reason: price objection, scheduling conflict, long hold time, no follow-up offered. Now you can fix the patterns.
Marketing Attribution
When a customer says “I heard your ad on the radio” or “my neighbor recommended you,” CallHawk captures it. See which channels actually drive calls.
Real Results From a Real Customer
Anonymized data from a home services company over 9 months on CallHawk.
45,000+
Calls Analyzed
Booking Rate Improvement
+160
Extra Bookings / Month
< 3 mo
Time to Measurable Impact
Anonymized results from a real CallHawk customer. Individual results vary.
Quick Math on What You Might Be Leaving on the Table
If your team handles 500 calls/month and your booking rate is 60%, that means 200 callers who wanted to book... didn't.
Even recovering 10% of those — just 20 extra bookings at an average job value of $300 — that's $6,000/month in recovered revenue.
CallHawk costs a fraction of that.
Stop Losing Bookings You Don't Know About
See exactly what's happening on every call. Try the interactive demo, or get started today.